Reimagining Headstrong Pro’s scheduling journey

Headstrong Counselling is a Community Interest Company and a mental health counselling         service provider in London. They provide remote therapy sessions to people experiencing mild to moderate         health challenges.

Before using neetoCal into their operations, Headstrong Pro faced several challenges.         Managing the diverse schedules and preferences of over 70 counsellors was a daunting task, leading to         scheduling conflicts and inefficiencies. Coordinating different video conferencing platforms caused         communication breakdowns. Manual payment splitting added administrative burdens and compensation delays.         Without a system for recurring meetings, clients faced inconvenience in scheduling multiple sessions,         leading to potential loss of business.

Challenge

neetoCal has many features that resolved Headstrong Pro's challenges. It helped counsellors         with flexible scheduling options, improved communication via streamlined video conferencing support, and         automated payment splitting for prompt compensation. Additionally, neetoCal's recurring meeting feature         enhanced client convenience, fostering business growth and satisfaction.

Headstrong Pro has 70+ counsellors on its platform. Headstrong Pro uses neetoCal to             allow their counsellors to have the flexibility of working as per their schedule. It means all the             counsellors are free to pick the schedule that works best for them. Some counsellors work on Mondays,             Thursdays, and Fridays, and some work only on Tuesdays. What time you work is also 100% controlled by them.

Flexible Scheduling

Some people prefer Zoom, and some prefer Google Meet. Headstrong Pro allows to pick the video               conferencing software of their choice. neetoCal supports Zoom, Google Meet, and much more. It               means counselors don't need to leave the tool they are used to working with.

Customized  Video Conferencing

Headstrong Pro uses the payment splitting feature of neetoCal. With this feature, the payment               made by the client is automatically split between Headstrong Pro(the company) and the counselors               (the service provider). It means no one needs to wait till the end of the month to tally the number               and then to make the payment. It reduces the hassle for Headstrong Pro, and the counselors are paid               when the therapy session ends.

Streamlined Payment Processing

With the recurring payment feature of neetoCal, Headstrong has experienced an uptick in the number               of clients choosing to have more sessions. Clients have complete flexibility in how many more sessions               they want. The best part is that the client is not charged for all future meetings at the time of the               booking. The client's card is charged a few days before the actual meeting.

Enhancing Client Engagement

Solution

“Our mental health company has greatly benefited from the intuitive design and seamless         functionality of the neetoCal scheduling platform, making appointment management hassle-free for both         therapists and clients. Particularly useful are the integrations which streamline our workflow and enhance         our ability to deliver effective, timely counselling services”

Testimonial

After using neetoCal, Headstrong Pro experienced significant improvements in streamlining         their business operations. Integration with video conferencing tools improved communication, while         automated payment splitting eased administrative burdens, ensuring timely compensation. neetoCal's         recurring meeting feature enhanced client flexibility, driving retention and business growth. neetoCal         made Headstrong Pro's ways of doing things better, helping things run more smoothly and improving outcomes for clients.

Result

Ready to simplify your meeting scheduling process? 

Payment feature in neetoCal allows you to seamlessly collect payments for your sessions or       appointments by integrating your Stripe account with neetoCal. By accepting payments ahead of       the session, neetoCal helps mitigate the risk of no-shows. Clients are more likely to honor       their commitments when they have already made a payment. It saves time and effort in following       up with payment requests and increases the overall efficiency of scheduling and conducting       sessions.

Accept Payment Using Stripe

Auto Detect Timezone feature in neetoCal simplifies the scheduling process by automatically       adjusting the displayed time based on participants' detected timezones. It eliminates confusion,       prevents scheduling errors, and ensures that everyone can view the scheduled time accurately       in their local timezone.

Auto Detect Timezone

Buffer time in neetoCal provides you flexibility and control to add extra time before and after       your meetings. It helps you manage your schedule more effectively, reduces stress, and allows       for better preparation and follow-up. By incorporating buffer time into your appointments, you       can ensure a more balanced and productive day.

Buffer Time

Cancellation and Rescheduling feature in neetoCal allows you to customize the rules and       permissions for canceling or rescheduling meetings. It provides flexibility and control over       managing meeting changes and ensures that the scheduling process remains efficient. 

Cancellation And Rescheduling

Custom Availability feature in neetoCal provides you with the flexibility to set your preferred       working hours and availability for scheduling appointments or meetings. It ensures that the booking       system aligns with your specific availability, improves efficiency, and reduces scheduling       conflicts. It also includes the Availability Override functionality, which provides even more       flexibility in managing your schedule. 

Custom Availability

Custom fields feature in neetoCal allows you to ask specific questions to participants when       they book a meeting with you. It helps gather relevant information or preferences in advance,       enabling you to prepare for the meeting more effectively. 

Custom Fields

Customized Meeting Link in neetoCal allows you to create personalized and unique scheduling       links for your meetings or appointments. Instead of using a generic link, you can customize the       link associated with each event or recipient. Choose a specific name or identifier for each       meeting link, such as your name, the event type, or the recipient's name, making it more       convenient and memorable for them to schedule a meeting with you. 

Customized Meeting Link

Email Notification feature in neetoCal ensures that all participants involved in a scheduled       event receive automated email notifications containing event details and reminders. It helps       to keep everyone informed and reduces the chances of missed meetings. 

Email Notification

neetoCal allows you to integrate your booking page seamlessly into your website or other       online platforms. Instead of redirecting your clients to a separate scheduling page, you can       embed the booking page directly within your website, making it convenient for your clients to       book appointments without leaving your site.

Embed Booking Page

neetoCal's Google calendar integration simplifies the scheduling process by seamlessly       connecting neetoCal with your existing Google calendar. It provides a unified view of all       appointments and events, avoids scheduling conflicts, and ensures that you stay on top of your       schedules with automated reminders and real-time updates.

Google Calendar Integration

Through Google Sign In, neetoCal offers a seamless and secure login experience for users. It       eliminates the hassle of creating and managing separate login credentials and provides the added       benefits of Google's robust security measures. Whether for individual users or organizations,       the Google Sign In feature enhances convenience, trust, and account security within neetoCal.

Google Sign In

Meeting Reminder feature in neetoCal helps to reduce no-shows and ensures that participants are       well-prepared for their scheduled meetings. It automatically sends reminders to participants       before the meeting to remind them of the upcoming event.

Meeting Reminder

neetoCal mobile app empowers you to stay connected and organized, providing seamless access       your schedules and enabling you to manage meetings and appointments conveniently from your       mobile devices. Whether you're on the go or working remotely, the mobile app ensures that you       have full control over your schedule and can effectively collaborate with others.

Mobile Apps

neetoCal offers multiple meeting types that allow you to create different meetings        based on your specific requirements. This feature provides flexibility in scheduling        both one-on-one meetings and round-robin meetings. User one-on-one meeting when the        host is already decided.

Multiple Meeting Type

Split Payment feature in neetoCal simplifies sharing payments when you have a team or       multiple providers. You can set custom rules to divide payments based on percentages or fixed       amounts. When clients book appointments, the system automatically splits the payment and sends       everyone their share. It's an easy way to manage shared revenue among your team or providers.

Split Payment

Personalized Branding feature in neetoCal allows you to add your logo, creating a consistent       and professional branding experience for your clients and participants. While the customization       options are limited to the logo itself, it still offers a valuable opportunity to showcase your       brand identity and make a lasting impression.

Personalized Branding

With neetoCal's recurring meeting feature, clients can effortlessly schedule consistent appointments,       such as weekly guitar lessons or therapy sessions. If a client chooses, for example, 6 weeks to pre-book,       neetoCal secures the next six time slots on the same day and time and ensures availability. Importantly,       the client's card isn't charged until 48 hours before each meeting, which offers flexibility. It also       prevents others from taking those reserved slots, making it a secure and convenient way for clients to       pre-book regular appointments without immediate charges.

Recurring meeting

Round Robin Scheduling allows fair distribution and rotation of appointments or meetings       among a group of participants. It ensures that each participant gets an equal opportunity to       engage with others by rotating through the available time slots.

Round Robin Scheduling

neetoCal booking page is designed to simplify the process of scheduling appointments or       meetings for both host and participants. The booking page offers a user-friendly interface and       streamlined steps to make the booking experience hassle-free. It allows clients to find       suitable time slots without needing back-and-forth communication or manual coordination.

Simple scheduling

By implementing SSL encryption, neetoCal prioritizes the security and privacy of user data. It       ensures that all communication between users and the platform is encrypted, protecting sensitive       information from unauthorized access or interception. This feature plays a crucial role in       maintaining a secure environment for scheduling meetings and safeguarding user privacy.

SSL Encryption

Email verification using OTP (One-Time Password) feature of neetoCal adds an extra layer of security to user       authentication by requiring users to enter a unique OTP sent to       their email address. This feature adds an extra layer of authentication, deterring potential       threats and providing users with peace of mind while using the platform.

Verify Via OTP

Easily book meeting and appointments with clients or colleagues.

Simple Scheduling

Create different meetings with different durations and different settings.

Multiple Meeting Type

Distribute meeting assignments evenly among team members.

Round Robin Scheduling

Sync with your Google Calendar to prevent conflicts with pre-scheduled meetings.

Google Calendar Integration

Add padding before or after meetings to allow breaks or intervals.

Set your preferred working hours and availability and apply them to meetings.

Custom Availability

Build meeting links to reflect the type of meeting. It can based on the meeting type, location or your customer.

Customized Meeting Link

Automatically detect time zones and convert meeting times accordingly to avoid confusion.

Auto Detect Timezone

Configure who can cancel and reschedule meetings and when. 

Cancellation And Rescheduling

Collect payment when a session is booked. neetoCal doesn't charge any payment processing fee.

Accept Payment Using Stripe

Keep your clients informed about upcoming meetings by sending automated emails containing       the meeting details.

Email Notification

Configure reminders to be sent to the clients to reduce no-shows.

Meeting Reminder

Add custom fields to the booking form to get the necessary information for your meetings.

Personalize the booking page with your logo to match your brand identity.

Personalized Branding

Embed the booking page on your website or other platforms

Embed Booking Page

Pre-book slots for the coming weeks, with payments processed 48 hours before each meeting.

Recurring Meeting

Automatically split payment between the service provider and the platform.

Access your meeting information and join meetings using neetoCal mobile app for iOS and       Android.

Google sign-in means you have one less password to remember.

neetoCal send an OTP every time you login. This enhances the security of the application.

SSL encryption ensures secure and private communication, protecting sensitive information       from unauthorized access.

At neetoCal, from scheduling a meeting to accepting payments, we have everything that you can       expect plus much more! 

Checkout all the features of neetoCal

Ready to simplify your meeting scheduling process?

Enable your clients to book and manage their appointments online.

Therapy Scheduling Software

Display your availability online and accept appointments anytime with our user-friendly           platform, ensuring convenient access for clients and optimizing their therapy experience.           Clients can also reserve time in your calendar without needing to contact you.

Accept appointments 24/7

Activate payment integration to take payment ahead of sessions and eliminate the need for           additional payment platforms or manual invoicing. You can effortlessly manage appointments           and accept payments within the same system, saving time and reducing efforts.

Get paid securely online with Stripe

Minimize no-shows by sending customized reminders, including links for online           rescheduling or cancellation. Clients can easily confirm, reschedule, or cancel           appointments through automated reminders, reducing the need for back-and-forth           communication via phone or email.

Avoid no-shows with automated notifications

Effortlessly share your appointment booking link, receive notifications for new, canceled,           and rescheduled appointments, and access your upcoming schedule on-the-go.

Get instant appointment updates across any device with neetoCal

Display your availability online and accept appointments anytime. Clients can reserve               time in your calendar without needing to contact you.

Reduce no-shows with personalized reminders. Include links to reschedule or cancel               online for extra convenience.

Set up automatic reminders

Your workload increase with your business. Add your therapists in your organization and               empower them to manage their own schedules.

Add your team

Take therapy appointments online and let clients manage their bookings. They can select               a date and time that suits everyone, directly through your Booking Page.

Customize your Booking Page

Activate payment integration to take payment ahead of sessions. Ensure hassle-free and               convenient payment experience for clients.

Get paid securely online

neetoCal team is at hand to answer your questions and optimize your account. Reach out               to our team anytime for seamless support.

Receive around the clock support

Headstrong PRO operates as a mental health counselling services provider based in London. Using neetoCal, the company manages the scheduling of over 40 counsellors, considering the mutual availability of both clients and counsellors. Employing the split payment functionality, Headstrong PRO guarantees a seamless compensation process for its counsellors. According to Ann Sophie, one of the co-founders of Headstrong PRO, the utilization of neetoCal has yielded significant advantages in appointment management.

neetoCal is a meeting scheduling software designed to simplify and optimize your meetings or       appointments. Our intuitive interface makes it easy for individuals and businesses to schedule       meetings, interviews, consultations, and more. Stay flexible and in control of your schedule       with our user-friendly features.

Effortlessly schedule and manage your meetings, interviews, consultations, and more with       neetoCal. Stay on top of your busy schedule, set reminders, and collaborate with others       seamlessly.

Schedule meetings effortlessly

Connect with like-minded people, share experiences, and learn from each other.   Join our vibrant community of neeto users to network, exchange ideas, and gain insights.

Join our Community

Explore the full range of neetoCal features.

Effortless Scheduling, Elevated Productivity

neetoCal simplifies the process of scheduling meetings and appointments. With a user-friendly         interface, you can quickly set up your availability, share your booking page, and allow         others to easily book a time that works for both parties.

Simple Scheduling

neetoCal enables you to set specific time slots for meetings and appointments, add buffer         periods, and even accommodate different time zones effortlessly, ensuring that you never         double-book or miss out on crucial engagements.

Availability Preferences

With neetoCal, you can conveniently accept payments from your clients or customers during         the meeting booking process. Whether you're a consultant, therapist, trainer, or service         provider, you can securely collect payments upfront, ensuring a smooth experience for both         parties.

Accept Payments ahead of session

neetoCal eliminates the risk of no-shows by sending automated reminders to both you and         your invitees. These reminders can be customized to send notifications before the scheduled         event, reducing the chances of missed meetings and allowing you to better manage your time.

Avoid no shows with Automated Reminders

Cancellation and rescheduling are hassle-free with neetoCal. Whether your plans change or         unexpected circumstances arise, with just a few clicks, you can quickly cancel your meetings         or appointments and free up your schedule. Similarly, when you need to adjust your plans,         you can easily reschedule and choose a new date and time that better suit your needs.

Easy Cancellation & Rescheduling

When a client makes a payment during the booking process, neetoCal automatically splits the         payment based on the predefined split ratio or percentage among the team members associated         with the session. The system securely transfers the amounts to respective team member's         account. It saves time and ensures timely payments.

Automatic Split Payment

neetoCal's recurring meetings simplify consistent bookings, like weekly lessons or therapy         sessions. Let's say that by choosing 8 weeks, reserves the next eight time slots at the same         day and time. Payments are only processed 48 hours before each meeting, preventing others from         taking reserved slots. This ensures availability and provides a secure, convenient way to pre-book         without immediate charges.

Recurring Meeting

neetoCal simplifies appointment management for therapists and clients, while integrated features           streamline our workflow and enhance counseling services.

Neat, simple and fairly priced! You've added round robin scheduling to the basic plan as well and it works smoothly.

neetoCal in comparison has all their features and is free! I can't think of any reason to use           any other calendaring tool at this point.

What people say

Quickly share meeting links, get notifications for new, cancelled and rescheduled meetings,     and view your upcoming schedule on the-go.

neetoCal

neetoCal is a meeting scheduling platform that makes booking appointments & meetings simple.       Take control of your schedule and efficiently manage your calendar.

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Making it easier to connect

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Making it easier
to connect

Ready to simplify your meeting
scheduling process?