Reports & Analytics

NeetoKB provides valuable insights into how users interact with your knowledge base. It shows you important information, such as popular search terms and any failed searches, helping you understand what content is most useful and where improvements are needed. This way, you can continually optimize your articles for a better user experience.

Reports & Analytics

How is this report used?

By leveraging these reporting features, users can identify gaps in their knowledge base content and adjust their strategies accordingly. For example, if users find that certain search terms are frequently failing to yield relevant results, they can update their content to include information on those topics, or they can modify their search algorithms to better capture the intent of those searches.

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