NeetoKB offers a Custom Domain feature that allows users to personalize the URL of their knowledge       base. This means that instead of using a default NeetoKB URL, such as yourcompany.neetokb.com, you       can use your own branded domain, like help.yourcompany.com to reflect your brand.

Custom Domain

Personalize your knowledge base URL as per your business name.

NeetoKB API integration feature allows you to integrate your knowledge base with other applications       and services. The API provides a set of endpoints that enable you to programmatically access and       manage your knowledge base data. With the API, you can automate tasks, synchronize data between       NeetoKB and other platforms.

API Integration

Categories and Tags feature in NeetoKB helps you organize your articles better by grouping them       into specific categories and adding relevant tags. This makes it easy for users to find related       content quickly, improving navigation within your knowledge base and ensuring that information       is easy to access. By using categories and tags, you can create a more structured and user-friendly       experience for your readers.

Categories & Tags

Customize Basic Info feature in NeetoKB allows you to personalize your knowledge base by modifying       essential details such as the site name, page display name, copyright information, and contact us       information. This feature ensures that your knowledge base aligns with your business identity.

Customize Basic Info

NeetoKB allows you to customize which links appear in the header and footer of your knowledge base.       This helps you highlight important pages, making it easier for users to navigate your content       and find the information they need quickly and efficiently. By organizing these links strategically,       you can enhance the overall user experience and accessibility of your knowledge base.

Header and Footer Links

NeetoKB lets you assign specific keywords to each article, making it easier for users to find       relevant content through search. By identifying the most relevant and popular keywords for your       topics and incorporating them into your content, you can improve your articles' searchability       and ensure that readers can quickly access the information they need not only within the       knowledge base but also when searching online.

Keywords for Articles

NeetoKB allows you to customize the look of your knowledge base by choosing from various       pre-designed themes or creating your own. This helps you match the appearance of your knowledge       base with your brand's style, making it visually appealing and enhancing the overall user experience.

Multiple Themes

Password-protecting a knowledge base can help control access, enhance security, and meet       data protection and privacy compliance requirements. By implementing password protection,       you can ensure that your sensitive information is only available to authorized individuals       and protect it from unauthorized access and malicious actors.

Password Protection

NeetoKB allows you to automatically redirect old URLs to new ones, ensuring that users can       still access your content even if the links have changed. This is especially helpful for       maintaining a smooth user experience and preventing broken links when updating or reorganizing       your articles.

Redirections

NeetoKB provides valuable insights into how users interact with your knowledge base. It shows       you important information, such as popular search terms and any failed searches, helping you       understand what content is most useful and where improvements are needed. This way, you can       continually optimize your articles for a better user experience.

Reports & Analytics

NeetoKB supports rich text and lets you create and format your articles with ease. You can use       different text styles like bold, italics, and lists, making your content more engaging and visually       appealing. This means you can highlight important information and organize your articles in a way       that’s easy for readers to follow, helping them find the information they need quickly.

Rich Text

NeetoKB helps improve your articles' visibility on search engines by allowing you to create       custom slugs, page titles, and meta descriptions. This means you can optimize your content to       attract more visitors and make it easier for users to find relevant information when searching       online. By using these tools, you can enhance your knowledge base's overall search engine ranking.

SEO Friendly

Social Sharing in NeetoKB allows you to easily share knowledge base articles directly on Facebook,       enhancing the visibility of your content and promoting user engagement. This functionality makes       it easy for customers and team members to spread valuable information about your products or       services with their network.

Social Sharing

Easily format articles with styles like bold and lists for more engaging content.

Organize articles into groups and add relevant tags, making it easier to find.

Customize your KB appearance by choosing from various themes or creating your own.

Multiple Theme Customization

Showing popular and failed searches to help improve your content.

Create custom slugs, page titles, and meta descriptions to increase visibility on search engines.

Assign specific keywords to improve searchability and help users find relevant content.

Password protect the whole knowledge base.

Redirect old URLs to new ones, preventing broken links and ensure users can access your content.

Customize links and make it easier for users to navigate and find important information.

Connects your knowledge base with other applications through API.

Share articles on Facebook and increase content visibility.

Personalize your knowledge base by editing the site name, display name, copyright, and contact information.

Nested Categories

Support for draft state

SEO support for articles

Webhooks

Support for Rich Text

NeetoKB Features

NeetoKB is a knowledge base management tool that makes creating, managing, and sharing information       easy and stress-free. Whether you need an internal knowledge base for your team or a help centre       for your customers, NeetoKB has all the features you need to keep your information organized and       accessible to everyone anytime, anywhere.

Getting same question over and over again?

Connect with like-minded people, share experiences, and learn from each other.   Join our vibrant community of Neeto users to network, exchange ideas, and gain insights.

Join our Community

Help your customers resolve their issues at their own pace with your always available knowledge         base. Provide your customers with 24/7 access to answers, reducing their need to contact support.

Self-Service around the clock

Enhance your search visibility with SEO features. Customize slugs, page titles, meta descriptions,         and keywords to make your articles easily found in your knowledge base and search engines.

Boost organic traffic.

Customize your knowledge base, choose from our available themes or create your own to make         your knowledge base look unique. With NeetoKB ensure your help centre is reflecting your brand.

Match your brand and make it your own.

Improve your knowledge base with NeetoKB insights. Know your customer interests, popular         articles, and areas for improvement to optimize your content.

Insights with Reports & Analytics

Security & Access Control

Support

NeetoKB

NeetoKB, a knowledge base platform for your customers and team. Build FAQ, User guides,       Product Documentation, and much more for free.

Custom Domain

What are the benefits of using a custom domain?

Can I switch back to the default NeetoKB URL if needed?

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